How We Work

A seamless transition to better accounting. Here's exactly what to expect when you work with us.

Your Onboarding Journey

Most clients are fully onboarded within 2 to 4 weeks. Here's the process step by step.

1

Discovery Call

Day 1 · 30 minutes

We start with a conversation to understand your business, current accounting setup, pain points, and goals. No sales pitch, just questions to see if we're a good fit.

  • Your current accounting situation
  • What's working and what's not
  • Your reporting and compliance needs
  • Timeline and budget expectations
2

Proposal and Scope

Within 48 hours

After our call, we send a detailed proposal outlining exactly what we'll do, what it costs, and what you can expect. No surprises.

  • Clear scope of services
  • Monthly fee and any one-time costs
  • Deliverables and timing
  • Team members assigned to your account
3

Kickoff and Access

Week 1

Once you sign, we schedule a kickoff call and begin gathering access to your systems. We'll send a checklist of everything we need.

  • Accounting software access (QuickBooks, NetSuite, etc.)
  • Bank and credit card read-only access
  • Payroll system access
  • Key contacts and communication preferences
4

Review and Cleanup

Weeks 1 to 2

We review your current books, identify any issues, and clean up outstanding items. This is where we get your foundation solid.

  • Chart of accounts review and optimization
  • Outstanding reconciliations
  • Historical cleanup (if needed)
  • Process documentation
5

First Close

Week 3 to 4

We complete our first month-end close together. This is where we establish the cadence and processes that will carry forward.

  • Full month-end close
  • Financial statement delivery
  • Review call to walk through results
  • Adjustments to process as needed
6

Ongoing Service

Monthly

From here, we're in steady state. Monthly closes, regular communication, and proactive support. Full back office support tailored to your needs.

  • Monthly close and financial statements
  • Regular check-ins (weekly or bi-weekly)
  • Responsive support via email and Slack
  • Quarterly reviews and planning

What We Need From You

We handle the heavy lifting, but we need a few things to get started.

1 Accounting System Access

Admin access to QuickBooks, NetSuite, Xero, or your current accounting system.

2 Bank Connections

Read-only access to bank accounts and credit cards for reconciliation.

3 Payroll Access

Access to Gusto, Rippling, or your payroll provider for journal entries.

4 Key Contacts

Who to reach out to for questions about transactions, bills, and operations.

5 Historical Documents

Prior year financials, tax returns, and any existing work papers.

6 Responsiveness

Timely responses to questions so we can keep your close on track.

What You Get Each Month

Clear deliverables, consistent timing, no surprises.

Financial Statements

Balance sheet, income statement, and cash flow statement. GAAP-compliant.

Supporting Schedules

AR/AP aging, prepaid schedules, and account reconciliations.

Close Summary

Written summary of key items, adjustments, and things to note.

Review Call

Monthly call to walk through results and answer questions.

Board Package

If needed: formatted package with KPIs and variance analysis.

Ongoing Support

Email and Slack access for questions as they come up.

Your Dedicated Team

You're not handed off to a call center. You get a dedicated team that knows your business.

Who You'll Work With

Dedicated Accountant

Your day-to-day contact. Handles bookkeeping, reconciliations, and first-line questions.

Controller / CPA

Reviews all work, handles technical accounting, and provides strategic guidance.

Operations Lead

Oversees systems, integrations, and process optimization.

Tools We Use

We integrate with the tools you already use and recommend best-in-class solutions when needed.

QuickBooks Online NetSuite Sage Intacct Gusto Rippling Ramp BILL Expensify Maxio Deel Avalara Slack

Ready to Get Started?

Schedule your discovery call. We'll walk through your situation and see if we're a fit.

Schedule Your Call